Chain of Custody for IT Assets: Why Spreadsheets Fail
Learn how a permanent movement trail protects laptops and devices across vendors, warehouses, and client sites in India.
Published 2026-08-01 · Updated 2026-08-01
What is chain of custody for IT assets?
Chain of custody means every handoff of a laptop, desktop, or mobile is recorded: who sent it, who received it, when, where, and in what condition. Without that trail, finance, audit, and security teams cannot answer basic questions after a loss or dispute.
Why spreadsheets break
Spreadsheets do not enforce photo proof, QR scans, or role-based receive steps. Rows get overwritten, vendors email updates that never land in the sheet, and auditors see gaps. AssetGo records dispatch and receive as permanent movements with accessories and condition notes.
India-first operations
MSPs and enterprises in India often move devices through multiple repair vendors and warehouses. A custody platform built for that multi-vendor path reduces ghost assets and speeds physical verification.